San Felipe Hotline Number
   
 


San Felipe, Baja, Mexico

Baja California Secretary of Tourism Launches Official Information & Assistance Hotline

"078" Offers Tourist Information and Assistance Services 24/7

With the goal of providing tourism information and assistance to visitors from the United States and Mexico, the State of Baja California Secretary of Tourismís office has put into operation the 078 Hotline.

San Felipe phone serviceThis hotline is now in service 24 hours a day, 365 days a year. According to Alejandro Moreno Medina, Secretary of Tourism for the State of Baja California, visitors will have access to information by dialing 078 from any phone within the State. He also stated that the personnel answering calls will be bilingual (English/Spanish) and skilled in providing any tourism-related information and assistance.

The Human Contact Center, an organization based in Tijuana, Mexico, has been selected to provide services for the hotline. The Contact Centerís 078 hotline system will be accessible 24 hours a day, to provide bilingual support, transfer emergency calls, and formulate toll-free numbers to generate statistical research online.

Moreno Medina said that the cost of this service will be covered by the fideicomisos publicos de promocion turistica (tourism funds) from each of the five Baja California municipalities. Each of these organizations will also be responsible for training the 078 telephone operators year-round.

In conclusion, Moreno Medina reiterated that this hotline is designed to support Baja California visitors in need of tourism information and assistance, or who may have an emergency while visiting Baja California.

For general information on Baja California, travel tips, maps, border crossing updates and more, please visit the official website of the Secretary of tourism at www.turismobc.gob.mx (the links were dead when I tried the site).